All Orders Will Be Shipped Via U.S.P.S. If You Have An Account With UPS Or FedEx And Prefer To Have Your Order Shipped That Way, Please Send Me An Email At kawaii.ya@gmail.com Prior To Placing Your Order. We Are Always Happy To Accomodate Your Requests. Please Be Aware That Shipping Your Order Via UPS Or FedEx Can Become Very Costly.
2. How Long Does It Take To Process An Order?
Orders Are Processed ASAP In The Order It Is Received. Please Allow At Least 5 - 7 Business Days For Delivery. Once In Awhile We Will Get Backlogged With Orders, Especially During The Holidays. During That Time We May Need A Few Extra Days To Process Your Order. Please Be Assured That We Do Process Orders As Fast As We Can.
3. Do You Ship Internationally?
We Do Send Orders To Other Countries (Canada, Australia, Japan, etc...). Since The Shipping Rates Vary With Each Country, We Would Be More Than Happy To Figure Out The Shipping & Handling Rates For You. Please Send Me An Email At kawaii.ya@gmail.com Prior To Placing Your Order For More Accurate International Shipping & Handling Rates Or Please Fill Out The Form Below -
4. What Kind Of Payments Do You Accept?
We Accept PayPal, Visa, MasterCard, American Express & Discover/Novus.
5. Is Your Site Secured?
Our Site Is 100% Secure So You Can Safely Send Your Credit Card & Mailing Information To Us With Confidence. Any Information Submitted To Us Will NEVER Be Shared With Anyone. All Information Is Kept 100% Confidential.
6. What Is Your Exchange & Return Policy?
All Sales Are Final Unless We Have Sent You An Incorrect Item In Which We Will Be More Than Happy To Exchange Or Refund You For That Item. All Refunds Will Be Refunded To The Original Credit Card That Was Used To Purchase The Item. No Cash Refunds Will Be Given.
7. Do You Have A Store?
We Do Not Have A Storefront. We Are A Retail Mail Order Only Company.
8. Do You Sell Wholesale?
Unfortunately, No, We Do Not Wholesale. We Are A Retail Mail Order Only Company.